Gift Cards FAQ
Posted on March 11 2016
How do I redeem a gift card?
You can redeem a gift card by entering its unique code at checkout. Unlike gift certificates, a gift card holds a balance which can be spent over multiple transactions.
What if my gift card doesn’t have enough funds to cover the total transaction cost?
No worries, if the balance available on the gift card is less than the order total, you will have an opportunity to choose an additional payment method to cover the difference. Then you can complete your order.
I received/purchased a gift card a very long time ago, how do I know if it’s still valid?
By default, our gift cards do not expire. However, you may have a gift card that was for a specific product or service that we no longer offer.
In this event, just send us an email, and we will do our best to help.
What if I have lost my gift card?
Most likely, we can still locate the gift card's unique code and balance. However, we can only send this information to the original buyer.
Can I use my gift card more than once?
Yes, as long as there is a remaining balance .
Can I use multiple gift cards toward a purchase?
Yes you can.
How do I check my balance?
Your balance is displayed beside the gift card when applied to an order during checkout. You can also check your balance by visiting the link in the original email sent. Or, just send us an email.
Can a gift card be used to pay for shipping and taxes?
Sure can. Gift cards are applied to the order total, which includes shipping and taxes.
Can I use my gift card in conjunction with a discount code?
Sure can. Gift cards are a valid form of payment.
Need more help, just send us an email. Thanks for shopping with Star Showroom.
View all Gift Cards Here.